Productivity Courses under General

Office politics involves the use of authority, power and delegation of employees for their personal agenda. It can be both negative and positive. Office politics is so important in the professional environment that a search on it yielded 1,090,000,000 results.It is found in every organization, including yours, and it is important to understand why it exists, how it works and how to navigate it within the organization. Understanding office politics and how to use it effectively is important for professionals working especially in the corporate environment. This course is designed to help learners understand the importance of and how to gain influence by navigating through office politics.

Emotional intelligence is one of the most critical skills for professionals and leaders as it helps workers understand and manage their own emotions when around their coworkers. There are several facets that can play a role in how someone feels at any given moment, and managing those feelings indicates their level of emotional intelligence (EI). Emotional intelligence, or EQ, plays a vital role in any individual’s ability to perform effectively as part of a professional team. This course is designed to help learners understand how to be emotional intelligent and the benefits of being emotionally intelligent. 

Building an effective team is synonymous with success in today’s business environment. Organizations are collaborating as a team to work more efficiently,employers or managers want team players to work with, and employees are rewarded for their ability to collaborate as a team and achieve more results. This emphasizes the need for a better understanding of how the team concept works, particularly in a work environment. This course is designed to equip learners with the knowledge and skills to effectively promote team work in their organizations.

Time management involves organizing and planning time to be spent on specific activities. Practicing time management is an essential skill professionals need to succeed in the working environment. Professionals who effectively manage their time are both effective and efficient in undertaking tasks allocated them and are more productive. This course is designed to help learners understand the importance of time management and introduce learners to some time management tools to aid them in learning the skill of time management.

An absolutely essential aspect of being a good leader is understanding how to manage conflicts. Conflict management is the process by which disputes are resolved, where negative results are minimized and positive results are prioritized. It is a key management skill which requires using different tactics (depending on the situation), negotiation, and creative thinking. When effectively used, an organization is able to minimize interpersonal issues, enhance client satisfaction, and produce better business outcomes. This course is designed to help learners understand what time management is, its importance and some conflict management styles to adopt.

Marketing is important for the growth of every business as no business can grow without a customer or market base.  Marketing goes beyond creating brand awareness but includes all steps that a business undertakes before developing a product or service, who will use these products and services and in how the business will make the products and services available to the intended users. This course is designed to help participants understand the basic questions they need to consider in developing or refining their products and services for the markets in which they operate.

The Part 2 of the course on ‘“Training of Trainer (ToT) for In-person Training – Strategies for New and Experienced Training Facilitators" focuses on equipping facilitators with strategies, tools and techniques for identifying training needs, designing and developing training, delivering and evaluating training. 

Objectives of the Course

At the end of this session, you would be able to:

  • Describe what training needs analysis entails;
  • Describe the key elements of a training curriculum;
  • Adopt strategies to implement training;
  • Identify key tools and techniques for assessing and evaluating training.

The course titled “Training of Trainer (ToT) for In-person Training – Strategies for New and Experienced Training Facilitators is designed to equip training facilitators with effective approaches to training development and delivery in their individual areas of expertise. It is designed to provide you with a thorough understanding of the underlying principles and practical tools needed to ensure that actual learning takes place in your training environment. This course is designed to help you develop and deliver training which is highly interactive as opposed to very little interaction. It is in 2 parts: 
  • Part 1 is on understanding our learners as adult learners and how they learn;
  • Part 2 is about designing and delivering training to meet the needs of adult learners.
Objectives of the course 

At the end of this Part 1 on Understanding our Participants as Adult Learners, you would be able to:

  • Explain who the adult learner is and characteristics of the adult learner;
  • Identify the various learning styles and their use in training;
  • Identify adult learner baggages and how to deal with them in the learning environment.